Travel Counsellor

Top, No Border
Anticipated Start Date
ASAP
Job Reference #

5.1628

Employer
Position Details
Number of Positions Available
4
Position Type(s)
Full-Time
Part-Time
Casual
Position Duration
Temporary
Seasonal
Staff Accommodation
No
Wage Range
19.00 Hourly
Job Overview

Connect with visitors to plan their stay and create memorable experiences in Jasper

· Promote accommodations, attractions, and experiences throughout Jasper to encourage visitors to venture beyond

· Distribute information, promotional materials, and travel essentials

· Provide exceptional consumer service and engage with each visitor who approaches the Visitor Experience Center

· Assist visitors with booking various activities or excursions

· Connect with visitors through multi-channels such as in-person communications, answering the telephone, engaging with visitors on the online live chat and responding to email inquiries in a timely manner

· Complete administrative tasks such as collecting and entering visitor statistics as well as preparing vacancy and business referral reports

· Other duties as assigned

Position Requirements
English Fluency Level required for position
Intermediate
Job Requirements

Preference will be given to candidates with some post-secondary education in tourism, hospitality, customer and sales experience and/or related field

· Knowledge of a second language is an asset but not a requirement

· Strong understanding of the destination, Tourism Jasper Shareholders and partners, products, and experiences is an asset but not a requirement

· Computer skills (including Microsoft Office) are essential

· Strong interpersonal skills and problem-solving abilities

· Demonstrate the ability to work well under pressure in a fast-paced environment

· Develop strong working relationships with colleagues and work in a team setting

· Able to maintain a professional appearance

· Highly responsible & reliable with a dynamic personality

· Frequent standing and walking throughout the shift

· Frequent kneeling, pushing, pulling, and lifting up to 7 lbs

· Occasional ascending or descending stairs and ramps

Application Details
How to Apply
Email
Contact Details

Halley Gavey 

halley@jasper.travel

Documents Required
Resume
Cover Letter