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SPRING/SUMMER - Boat Captain Tour Guide

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Anticipated Start Date
May, 2024
Job Reference #

5.616

Employer
Company Name
Pursuit - Maligne Lake
Company Website
https://www.pursuitcollection.com/careers/banff-jasper/
Position Details
Number of Positions Available
1
Position Type(s)
Full-Time
Position Duration
Seasonal
Staff Accommodation
Yes (subject to availability)
Wage Range
$19.50 Hourly
Job Overview

What will you do in this job?

Tour guides/captains demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest

  • Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations (Master Limited <60 tonnes)
  • Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience
  • Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions and providing interpretive points as per our Maligne Lake programming requirements
  • Maintain trip and mechanical logs
  • Operate in a 1st responder role under direction from home base to any on-water incidents that you may happen upon during your tour
  • Interact closely with our fleet maintenance team as to mechanical issues and effective operation of the tour boats
  • Sustain a safe and clean environment in all areas controlled by Maligne Lake
Perks & Benefits

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe 
  • Work experience in an iconic, unforgettable, and inspiring location 
  • Free access to Pursuit attractions for staff and family, send a friend at half the price!
  • Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
  • The chance to work in an inclusive culture and make life-long friends 
  • Access to subsidized mental health and wellness resources
  • Opportunities for career growth or future work at other Pursuit locations 
  • Access to one of the world’s most beautiful and iconic National Parks 
Position Requirements
English Fluency Level required for position
Intermediate
Job Requirements

What skills and experience do you need for this job?

  • Passionate and energetic hospitality driven individual who enjoys engaging with guests on an ongoing basis
  • Strong desire to create long lasting positive memories for guests
  • Relaxed, flexible and able to handle a few curve balls 
  • Committed to Safety First and the highest quality of cleaning standards 
  • Work ethic and commitment to the team and guest
  • Internally motivated with a consistently high level of energy
  • Enjoy working in a busy, fast-paced environment
  • Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
  • Must meet the organization grooming and appearance standards
  • High attention to detail and good communication skills
  • Strong customer service skills
  • Ability to effectively manage your time
  • Public speaking skills
  • To be certified by Transport Canada you must be 21 years of age and a Canadian citizen or permanent resident
  • Mechanically inclined
  • Marine First Aid required (course will be scheduled during training)
  • Class 4 driver’s license an asset
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
Application Details
How to Apply
Online
Contact Details

Apply on Pursuit's website:

https://canada-pursuitcollection.icims.com/jobs/27202/boat-captain-tour…

Documents Required
Resume
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