Representative - Interim Housing Site

Top, No Border

Anticipated Start Date

ASAP

Job Reference #

2.1641

Employer

Company Name

Canadian Red Cross

Company Website

Position Details

Number of Positions Available

Position Type(s)

Full-Time

Position Duration

Temporary

Staff Accommodation

Yes (subject to availability)

Wage Range

$3600 Monthly

Job Overview

Provide professional, friendly, and efficient customer service.
Manage resident check-ins and check-outs of residents, including all related paperwork and materials.
Arrange accommodations and conduct credit and police checks for prospective residents.
Report security incidents and operational issues to management.
Receive process, and track tenant requests, meeting Red Cross standards for timeliness and quality.
Assist with the planning, coordination and execution of resident community events, room setup, equipment setup, materials and/or decorations, food setup, etc.
Set-up accounts in the property management software – name, rental address, monthly rent, duration.
Document collection and storage include lease agreements.
Prepare and issue documents related to accounts such as invoices, account statements and other financial statements using relevant software.
Audit and reconcile data and reports, ensuring all errors are corrected by contacting required departments.
Liaise with the finance department to ensure client payments/refunds are processed, generation of lease statements or statements of account as required

Position Requirements

English Fluency Level required for position

Advanced

Job Requirements

A minimum of 3 year’s experience in a similar hotel/hospitality position and a 1-2 year post-secondary certification/diploma and/or an equivalent combination of education and experience.
Experience with hotel Property Management Systems or any equivalent relevant software is an asset.
Willing to participate and upgrade training certifications including general safety and relevant courses.
Excellent interpersonal skills with demonstrated ability to deal with personnel, residents and the public.
Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations
Demonstrated proficiency of Microsoft suite of tools (Outlook, Word, Excel, SharePoint, Teams).
Comfortable with maintaining databases, managing records, and ensuring the confidentiality and accuracy of information
Ability to identify and resolve issues, by applying standard procedures and functional or organizational knowledge.
Ability to work independently in a result oriented multi-tasking environment and manage conflicting priorities.
Must have and maintain a valid Class 5 driver’s license with a clean driving abstract.
Fluency in English is required, French is an asset.

Application Details

How to Apply

Online

Contact Details

Documents Required

Resume