Contract Dates: April 8, 2026 to October 26, 2026 (approximately)
Company Overview:
Becker’s Chalets is a family oriented seasonal resort, just 5km south of the hustle and bustle of the Jasper town site. Located along the Athabasca River, with mountainous views and lots of green space – it is a very quiet and relaxing location for both guests and employees alike. As a team, we all work together to ensure that our guests have a very clean, comfortable, and memorable stay – providing them with a “home away from home” experience. With many wonderful perks to off our family-like team of employees, from a supportive team environment, staff accommodations, and fun adventures to name a few, we would love to have you join us for this seasonal position!
Job Details:
At the beginning of your employment, we will have a warm and welcoming orientation – going over many aspects of your job, living accommodations, wildlife, and health and safety among a variety of other things! Our goal is to ensure that all team members of Becker’s Chalets have a wonderful and memorable experience and feel welcomed, supported and at home!
Houseman:
The following tasks, duties and responsibilities are the essential functions of the house person’s role:
• To ensure fast, efficient, and open communication is maintained at all times between the front desk, executive housekeeper and the house person, through the use of a cordless phone
• Complete a daily log: documenting the time that each task was accomplished and completed for quality control and training purposes and complete all tasks outlined on the log sheet.
• You must always comply with all health and safety policies/procedures, as outlined during your provided training
Grounds and HK/laundry
• Ensure the property remains immaculate; pick up garbage/unwanted debris/wildlife waste.
• Return any moved lawn chairs to their proper locations
• Ensure the propane tank shed is property organized: heavy (full) tanks on the bottom and light (empty) tanks are on the top for easy, efficient and effective access
• Communicate with maintenance regularly to ensure empty propane tanks get refilled
• Assist housekeeping by restocking/reloading golf carts: ready for the following day
• Restock housekeeping trays (cleaning & amenities trays): ready for the next morning
• Confirm all vacuum bags/canisters are empty or acceptable; replace bags/empty canisters when required.
Cleaning public areas
• Clean public areas, such as the coin laundromat using basic housekeeping techniques, in the specially trained process. This includes: sweeping inside/outside; cleaning and disinfecting windows, entry doors, washer and dryer frames/doors, soap dispenser handle, and counter; empty and replace garbage bag
• Empty all bear proof garbage and recycling bins on property
• Clean and tidy the staff bathroom, located behind the front office
• Sweep the front office entry way (steps, ramp, and in front of the entrance door)
• Clean/tidy/restock and sanitize the guest bathrooms located in the front office
Deliveries for guests and restock
• Transport requested items to/from guest rooms (towels, restaurant food, etc.)
• Make up any requested sofa beds requested from front desk
• Deliver any guest messages
• When necessary, show cleaned and inspected rooms to prospect guests, as per the front desks request
• BBQ pick-up and delivery, done at the beginning of the shift to ensure guest satisfaction. Upon pick-up they must be cleaned and disinfected (including all BBQ utensils) and confirm propane tank is full, ready for it to be delivered where required.
• Restock and inventory front desk cubby and cleaning storage
• Assist with baggage handling if requested to do so, upon tour arrival.
Minor guest request assessments
• Assist with checking maintenance issues when requested, followed by assisting with properly tending to the issue or calling the on-call maintenance person. (ex. Plunging a toilet, burnt light bulb, replacing a battery in a remote control, relighting a pilot light in a furnace, etc.) If maintenance is needed, be very vague with guests but let them know we will get someone here to assist immediately; always follow up with the guests to ensure satisfaction and that the issue has been resolved.
• Possibly guest complaints, including noise disturbances: guest interactions must be handled in a friendly, professional and efficient manner. Noise complaints must be dealt with and forms must be completed and filed at the front desk.
Housekeeping:
Houseman also includes and incorporates housekeeping tasks. As a housekeeping room attendant, your typical work day and responsibilities will be as follows.
• Your day will begin with a team meeting; preparation of groups and golf cart load up.
• After receiving your daily list, you will head out in groups of 2 and/or 3 to begin cleaning the early checkouts.
• Cleaning will consist of dividing the workload of each chalet with your group members to achieve the highest standard of cleaning, based on your provided training, along with confirming no maintenance issues are present and that the chalet is fully inventoried/stocked upon completion.
• Cleaning task within these cabins will include, but are not limited to: full kitchens, full bathrooms, fireplaces, dusting & disinfecting, making beds, restocking supplies, sweeping & sanitizing balconies/patios, along with vacuuming/washing multiple different floor types in different sized chalets.
• After your paid 30-minute lunch break, you will finish the check-outs, if not already completed, and begin cleaning the stay overs, as per your provided training, to achieve the highest standard of cleanliness.
• Once your daily list is completed to excellent standards, you may be required to assist other groups or to complete additional tasks that are requested in the housekeeping department.
• Upon completion, as a large team, everyone will meet in the housekeeping/laundry room to unload, restock and organize themselves for the following day.
• Periodically throughout your work day, your supervisor(s) will check in with your group to check for issues you may have encountered, to restock necessities and/or to provide feedback on completed chalets
• Throughout your day, you will be interacting with our guests either through requests or in passing. As customer service is of importance to us, this will be done in a polite, friendly, professional, and efficient manner.
• While at work, you must always comply with all health and safety policies/procedures, as outlined during your provided training
• Sometimes, over and above your daily tasks, other spontaneous jobs may be requested of you, depending on the help required on property at that time.
• Your role could also include stripping dirty linen from rooms upon checkout and/or disinfecting rooms earlier in the day, completing stay over services for guests, followed by joining a group and doing housekeeping once stripping duties have been completed.
