At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you.
Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a team and inspiring others? If you're ready for outdoor adventures and meeting amazing new people, join us at Jasper Inn & Suites in the breathtaking Jasper National Park. Let's create unforgettable experiences together!
We are seeking enthusiastic and dedicated individuals to join our team for the upcoming season. We offer flexible contract options, with both 4-month and 6-month contracts available. Start dates are in April or May, with all contracts concluding in October.
JOB SUMMARY:
As a team our goal is to create unforgettable, picture-perfect experiences for our guests. Your role in that goal is very important! As a Restaurant Host, your main objective is to provide quality service to each person while they are on site. Whether you are serving them breakfast or dropping off their room service, we want them to leave remembering what a positive experience you helped create for them.
JOB RESPONSIBILITIES:
- Assigning guests to tables they prefer while keeping rotation in mind.
- Cordially and professionally greet / welcome guests upon arrival;
- Ensure that all set-ups are correct and complete;
- Advise Restaurant / Banquet Manager of any guest complaints;
- Observe and listen attentively to guest needs and requests, and write them down with accuracy;
- Anticipate the guest needs and offer assistance;
- Maintain a professional and pleasant demeanour at all times;
- Provide quick service including last minute changes;
- Ensure proper table set-ups at all times for various meal periods;
- Properly and promptly clear and clean guests tables in a timely manner;
- Ensure all table items including utensils, cutlery, serving plates, etc. are spotless clean and in perfect condition before the guest uses them;
- Carry trays, plates, glasses, etc. to and from guests tables;
- Perform other related duties as required by the Restaurant Manager.
- Ability to learn and answer questions regarding them menu and hotel services.