The Astoria Hotel, a beloved Jasper hotspot, is seeking an experienced Food & Beverage Manager to oversee the operations for De'd Dog Bar & Grill, as well as Papa George's Restaurant.
We’re a family-run business with a passion for great food, drinks, and memorable guest experiences. As we grow, we need a leader who can manage both of our front-of-house teams, ensure seamless service, and uphold our high standards—all while embracing the vibrant energy of Jasper’s hospitality scene.
About the Role
As the Food & Beverage Manager, you’ll report to the General Manager and the Chef. You'll be responsible for
- Overall performance of Bar & Restaurant
- Leading of team of servers and bartenders
- Ensuring smooth daily operations and exceptional customer service
- Working closely with the Chef and Kitchen Manager to ensure food purchases meets current budgets as well as quality standards
Key Responsibilities
- Leadership & Operations: Oversee daily operations of the bar and restaurant, ensuring efficient service, a positive workplace, and compliance with all health, safety, and liquor regulations (e.g., Alberta liquor laws, food safety standards).
- Event Oversight: Manage key events, including private parties, public events, and large reservations (40+ guests), ensuring management presence or arranging a designated supervisor when unavailable.
- Staff Management: Recruit, train, and schedule staff; address performance issues and foster a collaborative team culture.
- Inventory & Asset Control: Monitor inventory levels for food, beverages, and supplies; conduct regular counts, place orders, and safeguard assets against loss or misuse.
- Guest Experience: Maintain the De’d Dog’s signature vibe through music, lighting, and cleanliness; handle customer feedback or complaints with professionalism.
- Financial Oversight: Work with the General Manager to manage budgets, control costs, and drive revenue through promotions and events.
- Regulatory Compliance: Ensure all staff hold required certifications (e.g., ProServe for liquor service, food handling permits) and adhere to Alberta laws governing liquor service and workplace safety.
Qualifications
- Experience: Minimum 2-4 years in a supervisory role within food and beverage, ideally managing both bar and restaurant operations.
- Certifications: Valid ProServe certification (or willingness to obtain); food safety certification an asset.
- Skills: Strong leadership, communication, and problem-solving skills; ability to multitask in a high-volume setting.
- Availability: Flexible schedule, including evenings, weekends, and peak tourist seasons (e.g., summer, ski season).
- Knowledge: Familiarity with Alberta liquor laws, health regulations, and hospitality best practices.
- Personality: Friendly, professional, and passionate about delivering top-notch guest experiences in a mountain-town setting.
