At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you.
Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a team and inspiring others? If you're ready for outdoor adventures and meeting amazing new people, join us at Jasper Inn & Suites in the breathtaking Jasper National Park. Let's create unforgettable experiences together!
The Group & Event Coordinator for INNHotels will be responsible for all aspects of the hotel’s group, tour, and event coordination as well as providing exceptional guest service and customer relationship management to maximize revenues, attract new business and maintain established connections.
Key Responsibilities:
- Manage all tour group, FIT and individual group contracts. Ensure group blocks are held in WebRezPro; review group needs and special requests, etc
- Set up and maintain all group reservations and billing from contract signing through group departure.
- Monitor upcoming contract groups to ensure rooming lists, billing information and any changes are received by due dates.
- Set up all group routing and special billing instructions; review final group bills to ensure accuracy; make necessary changes in order to provide correct final bill.
- Provide group forecasts to other departments on a regular basis.
- Directly assist other departments when needed for function set up.
- Coordinate set-up and catering for banquet and conference bookings
- Liaise with function contact regarding numbers and changes.
- Communicate with other departments regarding functions.
- Attend travel trade shows, to meet with current and new clients, to promote Jasper Inn & Suites, to ensure new and repeat business.
- Adhere to all environmental policies and programs as required.
- Other duties as assigned.
