<< Back to Job Listings

Front Desk Agent

Top, No Border
Anticipated Start Date
ASAP
Job Reference #

7.1318

Employer
Company Name
Jasper Inn & Suites
Position Details
Number of Positions Available
1
Position Type(s)
Full-Time
Position Duration
Permanent
Staff Accommodation
Yes (subject to availability)
Wage Range
$17.00-$18.00 Hourly
Job Overview

s a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important! At Jasper Inn & Suites, our Guest Service Team wears most of the hats of a traditional hotel - from reservations specialist to activities director; we do it all.

JOB RESPONSIBILITIES:

  • Responsible for the Check in and Departure of hotel guests;
  • Answer the hotel phone, both internal and external calls;
  • Be an expert on local and onsite services and be able to provide information about them;
  • Use accurate accounting and cash handling procedures;
  • Respond promptly and appropriately to guest requests;
  • Communicate very effectively with all other departments within the hotel;
  • Maintain an accurate inventory of rooms, reservations, and room assignments;
  • Manage reservations made by phone, email and through OTA's;
  • Represent the culture of Copper Point Resort and build repeat guests;
  • Perform other related duties as required by management;
Perks & Benefits
  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Vision care

Show fewer

Position Requirements
English Fluency Level required for position
Advanced
Job Requirements

You are a team player who is excited to create a great experience for the guests Copper Point Resort! You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:

  • A passion for customer service and a strong attention to detail;
  • Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity;
  • Ability to work under pressure in a fast-paced work environment;
  • Excellent organizational, communication and interpersonal skills;
  • Friendly and pleasant demeanor, courteous, self-motivated, and professional.

REQUIREMENTS:

  • Ability to work efficiently with minimal supervision, independently and as part of a team;
  • Ability to work different shift hours, and stand for an entire shift;
  • Good computer skills; knowledge of Webrez Pro is preferred, but not a must;
  • Previous Front Desk and/or Customer Service experience is preferred;
  • Relevant education and experience in a hospitality or tourism setting is preferred.

 

Application Details
How to Apply
Online
Contact Details

https://ca.indeed.com/viewjob?jk=f5eb15a4750004fc

Documents Required
Resume
Print