<< Back to Job Listings

Front Desk Agent, Lobstick Lodge (Immediate Start)

Top, No Border
Anticipated Start Date
ASAP
Job Reference #

7.1268

Employer
Company Name
Pursuit Collection
Position Details
Number of Positions Available
1
Position Type(s)
Full-Time
Position Duration
Seasonal
Staff Accommodation
Yes (subject to availability)
Wage Range
17.50 Hourly
Job Overview

 

  • Process telephone calls
  • Process group arrivals and departures
  • Register arriving guests and assign rooms
  • Process guests’ departures, calculate charges and receive payment
  • Take, cancel, and change room reservations
  • Resolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as required
  • Refer major guest complaints to Hotel Manager or Front Desk Supervisor
  • Balance cash and complete balance sheets, cash reports and related forms
  • Provide information on hotel facilities and services, and local points of interest
  • Arrange services required for guests with special needs
  • Provide information regarding room status and special guests to other departments
  • Learn the Emergency Response Manual thoroughly
  • Learn the Night Audit procedures.
  • Perform related Front Desk duties as directed by Supervisor

 

Perks & Benefits
  • Join an inclusive, global team and make life-long connections. 
  • Enjoy free access to Pursuit attractions and 50% off for friends. 
  • Get discounts on hotel stays, dining, and retail. 
  • Access subsidized mental health and wellness resources. 
Position Requirements
English Fluency Level required for position
Advanced
Job Requirements
  • Previous guest facing / recepionist experience or education an asset
  • Neat and clean in appearance and work habits
  • Pleasing, outgoing personality
  • Knowledge of languages is considered an asset
  • Ability to accept direction
  • Solid understanding of guest service principles
  • Good communication skills
  • Knowledge of computers, will train
  • Typing skills an asset
  • Ability to work within a Team
Application Details
How to Apply
Online
Contact Details

https://canada-pursuitcollection.icims.com/jobs/32742/front-desk-agent%…

Documents Required
Resume
Print