Night Audit, Pyramid Lake Lodge

Top, No Border

Anticipated Start Date

ASAP

Job Reference #

7.1650

Employer

Company Name

Pursuit Collection

Company Website

Position Details

Number of Positions Available

Position Type(s)

Full-Time

Position Duration

Permanent

Seasonal

Staff Accommodation

Wage Range

19 Hourly

Job Overview

A great communicator, and works alongside other evening and night personnel to assist in the safety and comfort of our guests over the nighttime hours
In addition to working as a night auditor, you will also work some front desk shifts during the day
Process telephone calls
Process group arrivals and departures
Register arriving guests and assign rooms
Process guests’ departures, calculate charges and receive payment
Take, cancel, and change room reservations
Resolve guest complaints and refer to Supervisor as required
Contact night security and on-call maintenance to report unusual occurrences; provide follow up report to Hotel Manager
Balance cash and complete balance sheets, cash reports and related forms
Provide information on hotel facilities and services, and local points of interest
Arrange services required for guests with special needs
Learn the Emergency Response Manual thoroughly
Perform related Front Desk duties as directed by Supervisor

Perks & Benefits

Position Requirements

English Fluency Level required for position

Advanced

Job Requirements

All the personality traits of a top-notch Front Desk Agent
Basic accounting skills and a self-starter
Minimum grade 12 education or equivalent
Basic knowledge of accounting and computers an asset (will train)
Experience as Front Desk Agent an asset
Ability to accept direction and work with minimal supervision
Customer Service oriented
Able to work evenings and nights
Ability to work within a team
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

Application Details

How to Apply

Online

Contact Details

Documents Required

Resume