Jasper,AB- F&B Manager ( Terra )

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Anticipated Start Date
ASAP
Job Reference #

1.1165

Employer
Position Details
Number of Positions Available
1
Position Type(s)
Full-Time
Position Duration
Permanent
Staff Accommodation
Yes (subject to availability)
Wage Range
TBD Hourly
Job Overview
  • Providing daily oversight to all F&B outlets within assigned JL property and support other Pursuit properties as needed.
  • Become deeply ingrained in all day-to-day operations and logistics of the organization.
  • Adhere to operational needs and meet financial objectives.
  • Consistently delivering exceptional guest service
  • Reports to the Operations Manager and Director of Food Beverage Jasper  
  • Translate vision and strategy into actions designed to grow the business.
  • Provide leadership and coaching that fosters an environment of problem solving, teamwork, accuracy, and improved business practices.
  • Understands employee positions to perform duties in employees' absence.
  • Develops specific goals and plans to prioritize, organize, and accomplish and manage time.
  • Attract and retain, superior talent, train, coach and mentor.
  • Monitors and maintains the productivity level of employees.
  • Verifies that all team members/supervisors understand the brand specific philosophy.
  • Maintains the operating budget, and verifies that standards and legal obligations are followed.
  • Assist and train Supervisors/Assistant Managers and hourly employees.
  • Celebrates and fosters decisions that result in successes as well as helping team members learn from opportunities.
  • Run the business like your own, make solutions-based strategies to meet financial, team member and guests wishes.
  • Be a positive example for team members.
  • Anticipate key issues and informational needed and be prepared to discuss ongoing performance and functions that will enhance the performance of all food and beverage within the operations.
  • Participate in the forecasting and budgeting process and manage variable expenses to achieve financial metrics.
  • Manage monthly forecasts, inventories and operating costs for the various outlets to maximize revenue and minimize expense (Labour, COGS & Supplies & Misc.)
  • Prepare staff schedules, payroll and gratuity submissions for team members.
  • Make employee and guest safety cultural a cornerstone to maintain our reputation as an industry leader and guest safety advocate.
  • Ability to manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
  • Assist the properties with efficient and comprehensive use of Pursuit’s Inventory Management System for accurate COGS reporting.
  • Collect, communicate and lead the efforts to know and understand our guests, guest trends, innovation, and product development.
  • Interact with guests to obtain feedback on product quality and service level; review feedback from guests through Guest Experience platforms and drive goals to increase scores.
  • Assist with planning and execution of functions, events, and menu launches.
  • Work collaboratively and efficiently with multiple teams across Pursuit.
  • “Promise to Place” ensure sustainability programming that represents the values at the heart of Pursuit; specifically, honoring place through stewardship, respect and community.
  • Maintain core standards, monitor quality and demonstrate knowledge of a brand specific service culture.
  • Respond to guests in a timely manner for guest service and departmental requests (in person and online).
  • Proactively deal with guests concerns.
  • Create and nurture a property environment that emphasizes motivation, empowerment, teamwork and passion for providing great service.
Perks & Benefits
  • Competitive Salary
  • Paid time off
  • Complimentary employee meals
  • Employee benefits card with industry leading benefits package
  • Subsidized off site housing available
  • 5% RRSP matching
  • Ability to make a difference through Promise to Place as part of our Corporate Social Responsibility initiatives.
  • Discounted rates for lodging, food and beverage and more at Pursuit owned establishments and attractions. 
  • Career development Opportunities, both in Alberta and Nationally
Position Requirements
English Fluency Level required for position
Advanced
Job Requirements

The ideal candidate will possess the following knowledge, skills and abilities:

  • 3-5 years of leadership experience in food and beverage, as part of a hotel would be considered an asset.
  • Thrive in a fast paced and high energy work environment with an element of seasonality.
  • Experience with best-in-class operating systems, training, staff development.
  • Experience with successfully managing operations in large, complex operations.
  • Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff from a broad range of cultural and ethnic backgrounds.
  • Great communication via multiple forms to co-workers (telephone, written, verbal e-mail).
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance with a roaster of 50-150 employees.
  • Performs hourly job function if necessary.
  • Always extends professionalism and courtesy to team members.
  • Comprehends budgets, operating statements and payroll progress report.
  • Performs other duties, as assigned, to meet business needs.
  • Capable of inspiring teams to drive quality and performance within the organization.
  • Experience with financial management and creating strong employee and guest satisfaction.
  • The ideal candidate would have strong experience across a broad range of food and beverage activities, meetings/events, and functions.
  • Wine knowledge, fine dining and financial acumen in a managerial position is an asset.
Application Details
How to Apply
Online
Documents Required
Resume