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Head Barista

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Anticipated Start Date
June 2024
Job Reference #

8.865

Employer
Company Name
Otto's Cache
Company Website
https://ottoscache.ca/
Position Details
Number of Positions Available
1
Position Type(s)
Full-Time
Position Duration
Permanent
Staff Accommodation
No
Wage Range
$18.00 Hourly, +Gratuity
Job Overview

Description:

A Head Barista is responsible for overseeing the daily operations of a cafe, including staff management, customer service, inventory control, and financial performance.
 

Duties and Responsibilities:

  • Prepare and serve hot and cold beverages, such as coffee, espresso drinks, blended coffees, teas, and smoothies
  • Maintain high standards of hygiene, cleanliness, and safety in the coffee bar
  • Monitor and order coffee supplies, equipment, and accessories
  • Perform regular maintenance and cleaning of coffee machines and grinders
  • Create and update coffee menus and specials
  • Train new and existing baristas on coffee preparation techniques, recipes, and customer service skills
  • Provide feedback and coaching to baristas to improve their performance
  • Handle customer complaints and queries in a professional and courteous manner
  • Manage inventory, cash flow, and daily reports
Perks & Benefits

Benefits: Product Discounts, Staff housing for select candidates, Flexible Hours

Position Requirements
English Fluency Level required for position
Advanced
Job Requirements

Requirements:

  • Excellent leadership, communication, interpersonal, and customer service skills
  • 2 years of experience as a barista in a high-volume coffee shop
  • Knowledge of current cafe trends and best practices
  • Excellent knowledge of different types of coffee, roasts, blends, and brewing methods
  • Ability to operate and troubleshoot various coffee machines and equipment
  • Strong analytical, problem-solving, and decision-making skills
  • Ability to work under pressure, multitask, and prioritize tasks
  • Proficiency in Microsoft Office and point-of-sale systems
  • Physical stamina and strength to lift heavy items and stand for long periods
  • Attention to detail and accuracy
  • Able to work flexible hours, including weekends and holidays.
  • Food Safe Certificate & Class 5 (or equivalent) an asset
Application Details
How to Apply
Online
Contact Details

https://app-elb.pushoperations.com/ats/job-postings/82e6dec0-7b19-4d1c-…

Documents Required
Resume
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