<< Back to Job Listings

Front Desk Agent (Seasonal, June to November)

Top, No Border
Anticipated Start Date
ASAP
Job Reference #

7.1665

Employer
Company Name
Fairmont Jasper Park Lodge
Company Website
https://www.jasper-park-lodge.com/
Position Details
Number of Positions Available
2
Position Type(s)
Full-Time
Position Duration
Seasonal
Staff Accommodation
Yes (subject to availability)
Wage Range
$20.22 Hourly
Job Overview

As a Guest Services Agent with Fairmont Jasper Park Lodge, you have the opportunity to provide a warm and welcoming experience for our Guests. In this role you will support the hotel by:

  • Welcome, check-in and check-out guests
  • Promptly and pleasantly handle phone calls and guest messages
  • Efficiently handle all guest queries and requests
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Maintain Company issued float and  ensure accurate balance postings for each shift
  • Ensure that the Front Desk is appropriately supplied and stocked at all times
Perks & Benefits
  • Subsidized staff accommodation assistance provided 
  • One complimentary meal per shift in our staff cafeteria
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
  • Comprehensive wellness platform for employee mental health and wellbeing support
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
  • Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
  • Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
Position Requirements
English Fluency Level required for position
Intermediate
Job Requirements
  • Related work experience in the hospitality/Front office asset
  • Customer service experience required
  • Previous Property Manager experience asset
  • Microsoft applications experience required
  • Excellent organizational, written and verbal communication skills
Application Details
How to Apply
Online
Contact Details

JPL.careers@fairmont.com

Documents Required
Resume
Print