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Food & Beverage Manager, Forest Park Hotel

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Anticipated Start Date
ASAP
Job Reference #

8.1654

Employer
Company Name
Pursuit Collection
Company Website
https://www.pursuitcollection.com/
Position Details
Number of Positions Available
1
Position Type(s)
Full-Time
Position Duration
Seasonal
Staff Accommodation
No
Wage Range
TBD Hourly
Job Overview
  • Providing daily oversight to all F&B outlets within assigned JL property and support as needed at all other Pursuit properties
  • Become deeply ingrained in all day-to-day operations and logistics of the organization
  • Adhere to operational needs and meet financial objectives
  • Consistently delivering exceptional guest service
  • Reports to the Operations Manager and Director of Food Beverage Jasper
  • Translate vision and strategy into actions designed to grow the business.
  • Provide leadership and coaching that fosters an environment of problem solving, teamwork, accuracy, and improved business practices.
  • Understands employee positions well enough to perform duties in employees' absence.
  • Develops specific goals and plans to prioritize, organize, and accomplish and manage time.
  • Attract and retain superior talent, train, coach and ensure policies and procedures are followed.
  • Monitors and maintains the productivity level of employees.
  • Verifies that all team members/supervisors understand the brand specific philosophy.
  • Maintains the operating budget, and verifies that standards and legal obligations are followed.
  • Assist and train supervisors/Assistant Managers in understanding team members ever changing needs and expectations, and how to exceed them.
  • Celebrates and fosters decisions that result in successes as well as failures, adapt and learn from opportunities.
  • Run the business like your own, make solutions-based strategies to meet financial, team member and guests wishes.
  • Be a positive example for team members.
  • Develops specific goals and plan to prioritize, organize, and accomplish in a timely manner.
  • Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance the performance of all food and beverage operations.
  • Participate in the forecasting and annual budgeting process and manage variable expenses to achieve financial metrics.
  • Manage monthly forecasts, inventories and operating costs for the various outlets to maximize revenue and minimize expense (Labour, COGS & Supplies & Misc.)
  • Prepare staff schedules and payroll submissions and gratuities for team members
  • Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate.
  • Ability to manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
  • Assist the properties with efficient and comprehensive use of Pursuit’s Inventory Management System for accurate COGS reporting.
  • Collect, communicate and lead the efforts to know and understand our guests, guest trends, innovation, and product development.
  • Interact with guests to obtain feedback on product quality and service level; review feedback from guests through Guest Experience platforms and drive goals to increase scores.
  • Assist with planning and execution of functions and events, menu launches.
  • Work collaboratively and efficiently with multiple teams across Pursuit.
  • “Promise to Place” ensure sustainability programming that represents the values at the heart of Pursuit; specifically, honoring place through stewardship, respect and community.
  • Maintain core standards, monitor quality and demonstrates knowledge of a brand specific service culture.
  • Respond to guests in a timely manner for guest service and departmental requests (in person and online).
  • Proactively deal with guests concerns
  • Create and nurture a property environment that emphasizes motivation, empowerment, teamwork and passion for providing great service.
Position Requirements
English Fluency Level required for position
Advanced
Job Requirements
  • 3-5 years of leadership experience in food and beverage, as part of a hotel would be considered an asset
  • Experience with multi-outlet operations
  • Thrives in a fast paced and high energy work environment
  • Experience with best-in-class operating systems, training, staff development.
  • Experience with successfully managing operations in large, complex operations.
  • Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff from a broad range of cultural and ethnic backgrounds.
  • Able to create “followership” through modelling our core values and best practices.
  • Great communication via multiple forms to co-workers (telephone, written, verbal e-mail).
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance with a roaster of 50-150 employees.
  • Performs hourly job function if necessary.
  • Extends professionalism and courtesy to team members at all times.
  • Comprehends budgets, operating statements and payroll progress report.
  • Performs other duties, as assigned, to meet business needs.
  • Capable of inspiring teams to drive quality and performance within the organization.
  • Experience with financial management and creating strong employee and guest satisfaction.
  • Ideal candidate would have strong experience across a broad range of food and beverage activities, meetings/events and functions.
  • Wine knowledge, fine dining and financial acumen in a managerial position is an asset.
Application Details
How to Apply
Online
Contact Details

https://canada-pursuitcollection.icims.com/jobs/33925/food-%26-beverage…

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