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Director of Laundry Operations

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Anticipated Start Date
ASAP
Job Reference #

1.1687

Employer
Company Name
Fairmont Jasper Park Lodge
Company Website
https://group.accor.com/en/careers
Position Details
Number of Positions Available
1
Position Type(s)
Full-Time
Position Duration
Permanent
Staff Accommodation
Yes (subject to availability)
Wage Range
$68-73.000 Annually
Job Overview
  • Managing day-to-day operations of the laundry department, ensuring quality, standards and meeting the expectations of our guests and colleagues on a daily basis.
  • Ensure the highest level of cleanliness in accordance with Fairmont Hotels & Resorts standards, policies and procedures
  • Effectively and accurately manage payroll and departmental expenses of the Laundry Department, within budgeted and forecasted guidelines.
  • Effectively lead employee relations within the laundry department
  • Conduct monthly communication meetings, attend hotel meetings as required and ensure effective employee performance management standards are met.
  • Maintain a motivated and engaging team by actively working and following up on colleague engagement and well-being.  
  • Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests 
  • Promote team work within the department and ensure strong interdepartmental relationships are maintained  
  • Oversee all aspects of talent acquisition and internal mobility, from recruitment and interviews to hiring and promotions within the laundry department.
  • Train, coach and develop staff in accordance with hotel standards to ensure the best quality of service is offered to our internal and external guests
  • Work closely with the resort’s Engineering team to uphold a preventive maintenance program and ensure prompt completion of all equipment repairs as needed
  • Ensure the prompt courteous pick-up and delivery of guest laundry, deliver service according to the Fairmont, LQA & Forbes Standards
  • Maintaining a strong relationship with the year round and seasonal laundry contracts in the Town of Jasper
  • Work closely with the Director of Housekeeping & Director of Rooms to prepare & monitor the annual Laundry operating budget including revenue streams, labour costs and operating supplies
  • Perform linen inventories and manage par levels to ensure adequate inventory is available to meet operational demands
  • Develop and execute capital projects related to the laundry facility, in collaboration with the Director of Housekeeping / Rooms
  • Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
  • Engage actively in hotel committees as required
  • Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
  • Other duties as assigned
Perks & Benefits
  • Subsidized staff accommodation assistance provided 
  • One complimentary meal per shift in our staff cafeteria
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
  • Comprehensive wellness platform for employee mental health and wellbeing support
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
  • Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
  • Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
Position Requirements
English Fluency Level required for position
Advanced
Job Requirements

Your experience and skills include:

  • Minimum of 3-5 years' leadership experience, preferably in a Laundry or Housekeeping environment
  • Knowledge of laundry equipment and cleaning products an asset    
  • Strong organizational and administration skills                
  • Excellent communication skills, both written and verbal        
  • Ability to work in a fast paced, diverse environment          
  • Knowledge of the Property Manager System / Opera and other operating systems an asset       
  • Excellent problem solver and decision maker

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Application Details
How to Apply
Email
Online
Contact Details

https://careers.accor.com/global/en/job/director-of-laundry-operations-…

Documents Required
Resume
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