At INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our team that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow our company vision.
Are you a positive self motivated person who is adaptable and looking for change? Are you an excellent team motivator who is excited to work and live in Jasper National Park? If you are ready for outdoor adventures and meeting new people, then come join our team at the Jasper Inn & Suites where we can continue to create the best possible experiences for our guests and each other!
JOB SUMMARY:
As a team our goal is to create unforgettable, picture-perfect experiences for our guests. Your role in that goal is very important! As a breakfast server at the Jasper Inn & Suites your main objective is to provide quality service to each person while they are on site. We want our guests to leave remembering what a positive experience you helped create for them.
JOB RESPONSIBILITIES:
- Assist with setting up the breakfast buffet, including food displays, signage, and service stations
- Ensure buffet is fully stocked, clean, and visually appealing throughout service
- Monitor food quality, freshness, and temperature, replenishing items as needed
- Serve coffee, tea, juice, and other beverages
- Clear and reset tables efficiently to maintain a smooth flow of service
- Assist guests with special dietary needs or requests when possible
- Maintain cleanliness of the work areas and equipment in front and back areas of our restaurant and banquet facilities according to resort standards
- Maintain complete knowledge of service requirements such as detailed menu selections, ingredients, prices, station assignment and table settings
- Maintain complete knowledge and comply with all departmental policies and service procedures
- Check cleanliness and condition of assigned station and service areas
- Greet guests as they arrive and assist them with seating when necessary
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Maintain positive guest relations at all times
- Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately
- Handle guest complaints and ensure guest satisfaction in conjunction with the Supervisor and/or Manager
- Complete opening, closing and cleaning side duties as assigned
- Adhere to payment, cash handling and credit policies/procedures
- Other duties as assigned by management.
