Bike Technician (May to October)

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Anticipated Start Date

ASAP

Job Reference #

5.2168

Employer

Company Name

Fairmont Jasper Park Lodge

Company Website

https://www.fairmont.com/

Position Details

Number of Positions Available

1

Position Type(s)

Full-Time

Position Duration

Seasonal

Staff Accommodation

No

Wage Range

TBD Hourly

Job Overview

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Bike Technician. As a Bike Technician, you will be responsible for maintaining, repairing, and preparing bicycles to ensure a safe, high-quality riding experience for guests.

What you will be doing:   

Reporting to the Recreation Manager, this role supports resort operations by delivering reliable equipment, exceptional service standards, and a seamless outdoor recreation experience.

Consistently offer professional, friendly and engaging services
Follow departmental policies, procedures, safety and service standards
Inspect, maintain, and repair a fleet of Devinci and Trek bicycles, including mountain, road and e-bikes
Diagnose mechanical issues and perform timely, high-quality repairs and tune-ups
Prepare bikes for daily guest use, ensuring safety and optimal performance
Manage inventory of tools, parts, and supplies; coordinate reorders as needed
Maintain a clean, organized workshop and adhere to safety standards
Assist guests with basic bike fitting, adjustments, and usage guidance
Support rental operations and collaborate with recreation and guest services teams to ensure a positive user experience
Follow all safety and sanitation policies
Other duties as assigned

Perks & Benefits

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,     

Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria 
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability) 
Comprehensive wellness platform for employee mental health and wellbeing support 
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course 
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events 
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor

Position Requirements

English Fluency Level required for position

Intermediate

Job Requirements

Your experience and skills include: 

Previous experience as a bike technician or in bicycle repair (professional or advanced hobbyist), with Devinci and Trek brands an asset
Strong knowledge of bike components, maintenance techniques, and repair tools
Familiarity with -- systems is an asset
Excellent attention to detail and commitment to safety
Customer service mindset with strong communication skills
Ability to work in a fast-paced, outdoor-oriented environment
Relevant certifications (e.g., bike mechanic certification) are an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment