Responsibilities
- assembling new bikes
- identifying faults, damage and wear
- carrying out minor repairs (e.g., fixing punctures)
- repairing and/or replacing damaged or worn-out components
- wheel truing (straightening bike wheels so that they are properly aligned)
- fitting accessories (lights, pannier racks or cycle computers)
- carrying out routine services and safety checks
- cleaning, degreasing and lubricating bicycles and components.
- advising customers regarding work, which is required, and whether this is essential or recommended.
- estimating costs (labour and parts) and providing customer quotes
- booking in work
- dealing with customer queries and offering product or general cycling advice
- liaising with suppliers and dealers
Skills
Bicycle mechanics Skills required:
- technical knowledge
- good organization and timekeeping
- a meticulous and thorough approach
- consistency and a high level of attention to detail
- the ability to keep accurate records.
- team-working skills
- the ability to work unsupervised.
Our bike technicians work in a customer-facing environment and require good customer service skills as well as:
- an engaging, friendly and positive attitude
- an interest in biking and knowledge of local bike trails
Computer skills are also an asset as our mechanics will be required to use email, internet, word processing, spreadsheet and database packages in their day-to-day work.
