Assistant Laundry Manager

Top, No Border

Anticipated Start Date

ASAP

Job Reference #

10.1762

Employer

Company Name

Fairmont Jasper Park Lodge

Company Website

Position Details

Number of Positions Available

1

Position Type(s)

Full-Time

Position Duration

Permanent

Staff Accommodation

Yes (subject to availability)

Wage Range

TBD Annually

Job Overview

Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Follow departmental policies, procedures, and service standards 
Ensure the upkeep of all Laundry/Valet areas in respect to complete care, cleanliness and maintenance                  
Train and supervise all employees within Laundry/Valet department      
Work with employees on a daily basis to upgrade skills and decision making      
Monitor health and safety regulations and W.H.I.M.S. training
Active supporter of hotel committees
Ensure all equipment within the department is maintained and is in good working order
General office administration, which includes town contracts, payroll, scheduling, ordering supplies and inventory control
Performance evaluation of all Laundry/Valet colleagues
Conduct and follow up on monthly communication meetings      
Ensure all areas of food & beverage, housekeeping and linen closets are stocked and maintained                   
Ensure guest requests are dealt with in a timely manner
Assume the operations in the absence of the Laundry Manager
Adhere to the hotels vehicle handling and safety policies while driving hotel and guests' vehicles
Follow policies, procedures and service standards
Other duties as assigned

Perks & Benefits

Job Perks & Benefits:

Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Position Requirements

English Fluency Level required for position

Advanced

Job Requirements

Previous supervisory experience required
Laundry experiences an asset                           
Valid Alberta driver’s license required, ability to drive standard vehicle an asset    
Able to work flexible hours over a 24-hour period           
Strong problem-solving skills with the ability to make decisions
Must be in good physical condition
Excellent communication and organizational skills
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimum supervisor
Ability to focus attention on guest needs, remaining calm and courteous at all times