Assistant Hotel Manager (Evenings)

Job description

The Athabasca Hotel has been a historic landmark and meaningful gathering place for locals and visitors of Jasper National Park since 1929. Located in the middle of town and locally known as the Atha-B. We at the Athabasca Hotel are always striving to ensure you receive all the modern amenities and still enjoy the nostalgic charm and old world flare that the Athabasca Hotel is known and recognized for.

Job Description (this is the EVENING shift, not the Night shift):

• Manage and monitor activities of all employees in all departments of the hotel, restaurant and lounge, making sure they adhere to the standards of excellence and to the guidelines set out in the hotel policies and procedures, coaching, training and guiding where needed.
• Direct and oversee all hotel operations during the evening shift to ensure guest satisfaction and safety.
• Maintain a professional and high-quality service oriented environment at all times, for all areas of the hotel.
• Act as manager on duty for the hotel, restaurant and lounge in the absence of the Operations Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Manage the evening shift in all departments ensuring all employees perform the tasks assigned to them and coordinate all activities with other departments.
• Ensure that the public areas are kept clean and tidy and all COVID-19 mandated protocols are adhered to.
• Monitor and develop team member performance to all departments during the shift.
• Ensure the accurate completion of the daily audits and cash outs.
• Oversee preparation of daily summary reports.
• Assist the Operations Manager with enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing.
• Should Show Initiative, Problem Solving, Staff Training, Team Leadership.
• Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.
• Be aware and able to enforce all fire-life-safety procedures.
• Remain current in all updates with regards to new procedures and training, especially with COVID-19 protocols.

Benefits:

• Full company benefits after 3 months probation
• Subsidized Executive staff accommodations
• Free meals on shift
• Promo credits

Salary:

Salary is based on experience and industry standards and this wage could be higher.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Application question(s):

• Must have good communication skills
• Are you bondable? Security clearance is required.

Experience:

• hotel: 1 year (preferred)
• Food and Beverage: 1 year (preferred)

Language:

• English (preferred)

License/Certification:

• SMART certifications (preferred)

Work Location: In person